Completed -
The scheduled maintenance has been completed.
Nov 20, 01:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 23:00 CST
Scheduled -
We're upgrading customers to enhanced datacenter infrastructure in the Dallas-Fort Worth area to improve your service performance and reliability. This last batch of customers in the ControlOne US-Southcentral region will experience a brief interruption of less than 10 minutes during this window as they are migrated.
Impact:
Brief connectivity interruption affecting both bridges and agents Limited to specific subnet customers in the US-Southcentral region
Need to reschedule? Our support team can work with you to arrange an alternative migration time that better suits your business needs. Please contact us at https://help.cytracom.com/hc/en-us
Nov 18, 14:25 CST