ControlOne partial service degradation in the US-SouthEast (ATL) Region

Incident Report for Cytracom

Resolved

This incident has been resolved.
Posted Jan 29, 2026 - 12:56 CST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 29, 2026 - 11:02 CST

Investigating

We have identified an issue causing a partial service degradation for a subset of customers in the US-SouthEast ControlOne region.

ControlOne Bridges may experience intermittent connectivity
ControlOne Agents may experience intermittent connectivity or "Retrying" status
Posted Jan 29, 2026 - 10:19 CST
This incident affected: ControlOne Routing Services (US-SouthEast (ATL) Region).