Voice Services Degradation

Incident Report for Cytracom

Resolved

This incident has been resolved.

Posted Apr 11, 2024 - 12:05 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 11, 2024 - 11:51 CDT

Identified

We have identified an issue affecting call completion for a subset of our customers. Cytracom Engineering is working to resolve this and will provide updates here.

Posted Apr 11, 2024 - 11:15 CDT

This incident affected: Voice Services (Call Completion, Voicemail, Call Center).